Returns & Exchanges

At DiamondLady, we want you to feel as radiant as our collections, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't perfect or you've changed your mind, our dedicated team is here to ensure your satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the unworn fashion pieces back into their original DiamondLady box, ensuring all tags and protective liners are still attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.